Social Rating
Based on 64 reviews
Google Rating
Based on 64 reviews
Reviews
Connells Appliance Heating and Air Rated 4.9 out of 5 stars
based on 322 customer reviews
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Matt always does good
Reynard -
Evans, GA
Review of Connells Appliance Heating and Air
I trust Matt to do his best to take care of me.
Good service
Diana -
Grovetown, GA
Review of Connells Appliance Heating and Air
Matt was very pleasant and knowledgeable, diagnosing the problem quickly, and making immediate repairs.
Great Service
Georgann -
Augusta, GA
Review of Connells Appliance Heating and Air
I just bought a townhouse and knew the heating & air unit was old but just prayed it would let me settle in. BUT no it did not!!! 3 months in it froze up. I didnt know who to call. I put it out on FB and the first person that answered me said Connells. So I called on a Sat and Matt was at my door within an hour and a half! After that I decided to just patch it for a bit!
Good service
Bertha -
Augusta, GA
Review of Connells Appliance Heating and Air
Very good
Great Job By Matt!
Dan -
Augusta, GA
Review of Connells Appliance Heating and Air
Matt was timely and did a great job!
Excellent
Sham -
Augusta, GA
Review of Connells Appliance Heating and Air
Very professional
AWESOME service
Glenn -
Evans, GA
Review of Connells Appliance Heating and Air
Matt was excellent, fast, courteous polite and professional
Great guys
Phoebe -
Augusta, GA
Review of Connells Appliance Heating and Air
Called this morning with heater problems and they didn’t hesitate a bit. Came out within 2-3 hours and it was fixed. Thank you so much.
Great Service Great People!
Eric -
Augusta, GA
Review of Connells Appliance Heating and Air
Matt was extremely professional and excellent to work with. He provided great service at a great price.
Great Service
Stephen -
Augusta, GA
Review of Connells Appliance Heating and Air
Quick, efficient, and knew what he was talking about. Would recommend.
Makenzie Grose
16:46 01 Dec 20
Best crew in the CSRA- responsive and honest. Made repair on my unit, but let me know it will need to be replaced and should budget accordingly.
Ken White
14:31 29 Aug 20
Called on a Friday Night, serviced and back up an running by 10:30 am Sat. Blake was very professional and efficient. Thank you!!!!
Glenn Brown
00:18 27 Aug 20
Top notch! Give them a call and you’ll be very satisfied and turn into a regular customer like me.
zack lewis
00:20 12 Aug 20
Blake is an excellent representative of this fine company. My unit went out and I called midday and by 7:00pm I had a new unit and nice cold air. I highly recommend this company
Nicki Reinard
14:48 08 Aug 20
Matt was awesome! He was very friendly && got my AC up and running quickly before my customers came in!! Not only did he come out on a Saturday morning but the price was great. I appreciate him and Connells for their time and great customer service!
Tiffany Augustus
11:26 28 Jul 20
I have had the best experience with Connell. David and Paul have gone above and beyond to make sure that I have ac. In the middle of summer my ac quit working for 2nd time. Many other companies said it would be days or even weeks before I could even have someone look at my unit. At Connell I got a full replacement and the unit was up and running in 3 days. They took the time to answer all of my questions. I have worked with another company in the area and it took well over 1 month to have the ac fixed. My home was at 90 degrees everyday. Connell moved their schedule to accommodate me and make sure my family was good to go. I would highly recommend them to anyone looking for repairs.
Frank Gervais
22:10 16 Jul 20
Jonathan Lenartz
21:04 10 Jun 20
Came out quick and saved the day! Didn’t tell me they were too busy and that I had to wait days for an appointment! Saved the day within a few hours! Quick friendly and professional! Great Job!
Karen Padilla
2019-08-23T18:28:25+0000
5 Stars !!! Definitely recommend Connell’s They are very professional and nice 👍Did a wonderful job on my home for fair price
Michael S Tovar
2019-07-05T15:28:33+0000
Fast, honest work. These folks remain our "go to" company for A/C issues.
Haley Nicole Hutto
2019-04-12T14:23:24+0000
This business is amazing. They came out last year when my air went out and re did the whole system for a reasonable price. They were fast and efficient and I was highly grateful because we were still in the summer months and my house was HOT! Fast forward to last night my very crazy dogs chewed through a wire that connected the system to the thermostat and my air was out. They had a tech out here within 30 minutes of me calling at 9 pm at night. He tried his best to fix it but needed more parts since it shorted my system. He came bright and early this morning and had my system up in running in no time. Even though my dogs rechewed through my wires again last night. Very professional, very kind. I will go no where else with my business.
Alexis Whitney Marshall
2019-04-09T20:04:42+0000
Excellent customer service, honesty, and fair pricing!!
Joseph JD
2019-02-06T21:33:27+0000
Fast response and honest opinion on things that need or not needed to be fixed. Highly recommended!
Robin Powell Conner
2018-12-12T01:35:13+0000
I cant say enough good about them. our heating unit was not working and we had a sick family member needing to be in a warm place. they came out quickly this last Saturday in all that bad rainy weather and fixed it. special shout out to Matt and his expertise
Reginald Key
2018-08-06T20:41:47+0000
5 stars to this business! I definitely recommend them to anybody looking for great service from Customer Service to the Technicians! The owners/management should be very proud because it’s rare to fine a business that’s fair/reasonable, informative, kind, honest, & convenient! Customer Service talking to MaKenzie was spot on! She was awesome & I can’t stress that enough! She made the process comfortable, easy, & convenient with NO issues! Angela thank you very much because you were awesome as well because you also made it easy! Bill the technician that help me today kudos to you man! You accessed the situation & troubleshoot with ease fixing the problem. He also noticed a hidden issue that could be a problem down the road informing me & that too was taken care of! He also has great customer service! Now that’s the type of business I would advertise with no hesitation if somebody needed help with their Heating & A/C unit! Thank you guys for everything!!!
Cheryl Grove Violette
2018-07-31T18:37:10+0000
I cannot thank Connell's enough for the great work they did at my home today. The whole team went above and beyond! They were faced with several challenges while replacing my AC unit; however, they totally overcame them quickly. All of the guy's were very professional and courteous. I would highly recommend Connell's to everyone. Paul and Karyn Edmonson have a great company!
Erik Owen
2018-07-18T14:12:43+0000
These are the professionals. After calling 7 HVAC companies, over a 2 week period, Connell’s Appliance Heating and Air was the first to offer same-day service, at a time that was most convenient for me. I believe customer service to be paramount, when choosing a company to get the job done. Within an hour, Bill had my system serviced and running at it’s full potential. I was provided education on the problem and given tips to maintain my unit for years to come, all without breaking the bank. I will be recommending this company frequently to friends and neighbors.
Gina Williams
2018-07-06T20:00:26+0000
So thrilled when everyone else was swamped with appointments that this great team was able to come out and help us with our lack of air conditioning! You all are amazing!! Thank you!! We are so grateful!!
Dowd Timmerman
2018-06-27T13:52:18+0000
Excellent and fast HVAC service
Melissa Dennis Oetjen
2018-05-18T02:11:51+0000
Allen Cooke
2017-09-28T14:03:45+0000
Connell's installed my new Air Condtioner and replaced all the duct work in my home. Originally it was a split system with flexible duct work and not very efficient! Today, it is much more efficient, problem free...and we couldn't be happier! I highly recommend Connells for all your Air conditioning and appliance repair needs! Thank you Connells!
Makenzie Layne Grosee
2017-09-28T12:46:35+0000
I called Connell's to set up a preferred maintenance plan. They sent their tech Wade out to me. Wade was really nice and after the cleaning was done he showed me all the gunk that had been built up in my AC. Wade recommended that I clean my unit twice a year so that my unit never gets that dirty again. Thank you Connell's Heating and Air
Susan Bone
2017-08-16T16:06:30+0000
I called Connell's with a problem with my air conditioner. Had a great experience with Connells, from the front office to the professional technical team. It was the week before July 4th. They replaced my heat pump the next day and did a great job. They were very professional and courteous.
Isila Jimenez
2017-06-09T23:39:00+0000
My husband and I are Realtors with Keller Williams Realty Augusta Partners and needed a reliable technician to service the HVAC at one of our listings. I calles some other local companies, but they were all backed up for nearly a week. Connell's Appliance Heating and Air was recommended to me by a local HVAC Supplier as being highly competent, reliable and experienced, so I gave them a try. They provided us with a same-day service and were just in the nick of time and saved our seller from a full replacement of the HVAC system. Their rate was extremely reasonable, but the service was above average! We will continue to use them as our go-to Heating and Air Service! Thanks, Connell's!!!
Dennis Winkle
2017-03-29T19:09:58+0000
I called on March 27, because I had accidentally pulled a wire loose while weeding. They were there within 90 minutes. I found that the heat exchangers in my unit had holes in them and could not be used (risk of carbon monoxide poisoning). I chose to have the unit replaced. They had the replacement unit in 2 days and installed. They were very professional and courteous. Great Job!!!
Kelly Renner
2017-03-25T16:29:45+0000
Connells's Appliance Heating & Air is a great local company! They have replaced a unit for me and maintain my heat and air systems for both my house and my business . I could not be happier with their professionalism and service! They are prompt and honest. Their technicians are knowledgeable and take the time to keep me informed.
Marci Bentley
2017-03-21T18:50:37+0000
Nichole Hollar Spencer
2017-03-21T18:41:05+0000
Very fast reliable service. Technician was very professional and explained what he was doing in plain English. Would highly recommend this company for HVAC needs.
Adam Tre Cook
2016-07-15T03:35:05+0000
Without the kindness ,work ethic an all-around great customer service.my pregnant wife would still be sitting in an extremely hot house. We cannot begin to tell you how grateful we are for everything that you have done for us. Thank you all.
Laurel Brown Spurlin
2015-06-16T19:45:21+0000
Hottest day of the year, got to us within a couple of hours, had us up and cooling in no time, Thanks Jimmy C.!!!
Robert Johnston
2015-05-23T18:32:07+0000
Called on a Saturday cause my air stopped. They came out and fixed it. Great people and great price.
David Duvall
2014-06-22T17:39:04+0000
Hey Greg, my Ac went out yesterday and I called your company at 4:00 PM. A very nice lady answered, took down my information and said a tech would be in touch. Get the picture it's 4:00 on Friday afternoon. In about 20 minutes I got call from Tommy. He said he would be at my house in 40 minutes. My house was at 87 degrees so you can imagine I was overjoyed. Tommy arrived as he said and within an hour I had cold air again. I wanted to let you know that from start to finish the service was friendly and professional. Great job and thank you.
Brandi Stewart
2013-11-03T03:46:47+0000
Paige Mims Korb
2013-11-03T03:44:20+0000
Frances Coughlin Connell
2013-10-03T22:25:44+0000
Stephen Thompson
2013-04-29T02:13:27+0000