17:28 05 Sep 19
I have used Connell's for maintenance, service, and installation. On every level this company truly values their customers! Their service techs are knowledgeable, trustworthy, and professional. I highly recommend this HVAC company to anyone in the CSRA! Thank you Connell's Heating and Air for providing such great service to me and my family!
23:38 10 Aug 19
GO WITH THEM!! As I sit here and write this review the other 8 HVAC places I tried calling first are barely calling me back. Meanwhile Matt from Connell’s is outside fixing my unit! He got here within 15 min of my call, and did it fast because I have four little kids that are sweltering without AC in the August heat. I watched him diagnose my unit the same way I would diagnose a complex eye problem, systematically. He checked each component thoroughly and went straight to the source of the problem, a bad capacitor. He didn’t try to upsell me on anything and he definitely didn’t try to sell me a new unit. He cleaned the coils of my condenser, took readings from his pressure gauges, and checked the circuitry of my unit. Expert service! Prices were totally fair, especially considering this was after hours, weekend, and emergency. Will definitely be choosing them for a replacement unit when the time comes. Thanks guys!!
23:56 12 Jul 19
Great service after hours on a Friday night. Very fair price for the work. Bill, the technician who came to the rescue, knew his stuff and was very friendly.
13:54 01 Jul 19
When ever I need them...they are always there. Great Company and great staff! Highly recommended! Definitely 10 Stars but they only give me a choice of 5 stars!
19:47 14 Jun 19
We just moved into our home and the ac went out. I called them and they had someone out within and hour. David was great and took the time to explain things to me. Angie was also great!!! Thanks a bunch!!! I highly recommend them!!!
15:45 15 Feb 19
Always friendly and on time. They have installed 2 heat pumps at my house for a fair price and with great service.
18:06 06 Feb 19
Fast response and honest opinion on what needs to be done to fix HVAC issue. Highly recommend!
16:23 04 Feb 19
Connell's sent David to come to my home and fix our heating unit. David was so knowledgeable and eager to assist and he did an Awesome job! They are indeed a company that operates with great integrity and ethics. Their prices are fair and very affordable..love..love this company the best heating and air company in the state...great technology with good ole fashion values..thanks for sending sweet David to rescue us from the cold..always prompt and quick to fix our problem..if I could give them more stars I would....signing off...a very happy family...They are the Walmart of heating and Air companies..
20:42 28 Jan 19
Appointment was given the same day I called. The Technician was professional and knowledgeable, performed the work thoroughly and took the time to explain the task, and to make certain that the site was clean and in excellent working order. I've been dealing with Connell's for over 13 years and their staff is always exceeding my expectations! Highly recommend their business to anyone.
14:58 16 Jan 19
They provided wonderful service and the technician was both knowledgeable and friendly. Within two hours my heat was working again. I will be using them in the future for all of my HVAC needs!
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5 Stars !!! Definitely recommend Connell’s They are very professional and nice 👍Did a wonderful job on my home for fair price
Michael S Tovar
Fast, honest work. These folks remain our "go to" company for A/C issues.
Haley Nicole Hutto
This business is amazing. They came out last year when my air went out and re did the whole system for a reasonable price. They were fast and efficient and I was highly grateful because we were still in the summer months and my house was HOT! Fast forward to last night my very crazy dogs chewed through a wire that connected the system to the thermostat and my air was out. They had a tech out here within 30 minutes of me calling at 9 pm at night. He tried his best to fix it but needed more parts since it shorted my system. He came bright and early this morning and had my system up in running in no time. Even though my dogs rechewed through my wires again last night. Very professional, very kind. I will go no where else with my business.
Alexis Whitney Marshall
Excellent customer service, honesty, and fair pricing!!
Fast response and honest opinion on things that need or not needed to be fixed. Highly recommended!
Robin Powell Conner
I cant say enough good about them. our heating unit was not working and we had a sick family member needing to be in a warm place. they came out quickly this last Saturday in all that bad rainy weather and fixed it. special shout out to Matt and his expertise
5 stars to this business! I definitely recommend them to anybody looking for great service from Customer Service to the Technicians! The owners/management should be very proud because it’s rare to fine a business that’s fair/reasonable, informative, kind, honest, & convenient! Customer Service talking to MaKenzie was spot on! She was awesome & I can’t stress that enough! She made the process comfortable, easy, & convenient with NO issues! Angela thank you very much because you were awesome as well because you also made it easy! Bill the technician that help me today kudos to you man! You accessed the situation & troubleshoot with ease fixing the problem. He also noticed a hidden issue that could be a problem down the road informing me & that too was taken care of! He also has great customer service! Now that’s the type of business I would advertise with no hesitation if somebody needed help with their Heating & A/C unit! Thank you guys for everything!!!
Cheryl Grove Violette
I cannot thank Connell's enough for the great work they did at my home today. The whole team went above and beyond! They were faced with several challenges while replacing my AC unit; however, they totally overcame them quickly. All of the guy's were very professional and courteous. I would highly recommend Connell's to everyone. Paul and Karyn Edmonson have a great company!
These are the professionals. After calling 7 HVAC companies, over a 2 week period, Connell’s Appliance Heating and Air was the first to offer same-day service, at a time that was most convenient for me. I believe customer service to be paramount, when choosing a company to get the job done. Within an hour, Bill had my system serviced and running at it’s full potential. I was provided education on the problem and given tips to maintain my unit for years to come, all without breaking the bank. I will be recommending this company frequently to friends and neighbors.
So thrilled when everyone else was swamped with appointments that this great team was able to come out and help us with our lack of air conditioning! You all are amazing!! Thank you!! We are so grateful!!
Excellent and fast HVAC service
Melissa Dennis Oetjen
Connell's installed my new Air Condtioner and replaced all the duct work in my home. Originally it was a split system with flexible duct work and not very efficient! Today, it is much more efficient, problem free...and we couldn't be happier! I highly recommend Connells for all your Air conditioning and appliance repair needs! Thank you Connells!
Makenzie Layne Grosee
I called Connell's to set up a preferred maintenance plan. They sent their tech Wade out to me. Wade was really nice and after the cleaning was done he showed me all the gunk that had been built up in my AC. Wade recommended that I clean my unit twice a year so that my unit never gets that dirty again. Thank you Connell's Heating and Air
I called Connell's with a problem with my air conditioner. Had a great experience with Connells, from the front office to the professional technical team. It was the week before July 4th. They replaced my heat pump the next day and did a great job. They were very professional and courteous.
My husband and I are Realtors with Keller Williams Realty Augusta Partners and needed a reliable technician to service the HVAC at one of our listings. I calles some other local companies, but they were all backed up for nearly a week. Connell's Appliance Heating and Air was recommended to me by a local HVAC Supplier as being highly competent, reliable and experienced, so I gave them a try. They provided us with a same-day service and were just in the nick of time and saved our seller from a full replacement of the HVAC system. Their rate was extremely reasonable, but the service was above average! We will continue to use them as our go-to Heating and Air Service! Thanks, Connell's!!!
I called on March 27, because I had accidentally pulled a wire loose while weeding. They were there within 90 minutes. I found that the heat exchangers in my unit had holes in them and could not be used (risk of carbon monoxide poisoning). I chose to have the unit replaced. They had the replacement unit in 2 days and installed. They were very professional and courteous. Great Job!!!
Connells's Appliance Heating & Air is a great local company! They have replaced a unit for me and maintain my heat and air systems for both my house and my business . I could not be happier with their professionalism and service! They are prompt and honest. Their technicians are knowledgeable and take the time to keep me informed.
Nichole Hollar Spencer
Very fast reliable service. Technician was very professional and explained what he was doing in plain English. Would highly recommend this company for HVAC needs.
Adam Tre Cook
Without the kindness ,work ethic an all-around great customer service.my pregnant wife would still be sitting in an extremely hot house. We cannot begin to tell you how grateful we are for everything that you have done for us. Thank you all.
Laurel Brown Spurlin
Hottest day of the year, got to us within a couple of hours, had us up and cooling in no time, Thanks Jimmy C.!!!
Called on a Saturday cause my air stopped. They came out and fixed it. Great people and great price.
Hey Greg, my Ac went out yesterday and I called your company at 4:00 PM. A very nice lady answered, took down my information and said a tech would be in touch. Get the picture it's 4:00 on Friday afternoon. In about 20 minutes I got call from Tommy. He said he would be at my house in 40 minutes. My house was at 87 degrees so you can imagine I was overjoyed. Tommy arrived as he said and within an hour I had cold air again. I wanted to let you know that from start to finish the service was friendly and professional. Great job and thank you.
Paige Mims Korb
Frances Coughlin Connell